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Terms and Conditions of the Housing Choices scheme

Due to the nature of software and the internet, we cannot guarantee that your access to, or running of, this website (or the processing of transactions conducted through it) shall be uninterrupted or error free. We shall not be liable if we cannot process your details due to circumstances beyond our reasonable control.

The information provided on this website is for general interest only and does not constitute specific advice. We do not accept any liability if you suffer any loss as a result of using this website or relying on any information provided on it.

The copyright and all other intellectual property rights in this website (including all text, graphics, code, files and links) belong to our licensor or us. You must not copy, transmit, store (in whole or in part), frame, pass-off or link to the contents of this website without our written consent.

This website may contain links to websites operated by third parties. We have no control over their content and therefore cannot be held responsible for it. The links are for your convenience. We do not recommend any products or services advertised on those websites.

These conditions and any claim based upon use of this website shall be governed by the laws of England and you agree to submit the exclusive jurisdiction of the English courts.

Privacy Statement
The service is hosted by North West Leicestershire District Council who is the Data Controller of the information held within the Housing Advice section of the website. If you have any questions on how your data is stored and used please contact the Housing Choices Team by email at housing.advice@nwleicestershire.gov.uk

When you register with the Housing Choices Team the information you provide will be held within the website. This data will be processed (this means, recorded, held and organised) and used for the purposes of recommending housing options to you.

We will also use this data to send directly to you by email or text message information about housing products and services we think are relevant to you. By ticking either or both of these boxes you consent for us to contact you directly via these methods.

We will not sell your data to any organisation. We may share your data with other North West Leicestershire District Council advice services some other relevant organisations that may assist us in providing information to you for e.g. the region’s Homebuy agent.

We will use your data to provide statistical information to assist us in improving services to you, for regional & local strategic assessments and for planning and development processes. This statistical information will not individually identify any person registered with the service.

We will provide guidance on the housing options available to you based on the information you provide when you register with the Housing Choices Team. If your circumstances change, please update your registration to ensure we can continue to provide you with the relevant options available.

If, at any time, you no longer wish to participate in the service and would like your data completely removed, please contact us and we will delete your information from the service. You will need to re-register if you wish to access the service in the future.

Similarly, if you do not use the service for 12 months, we will remove your information from the website completely and you will need to re-register before you can begin using the service again.

You must keep any passwords, codes or log-in details provided to or created by you for the purposes of this website confidential and not share these with other persons.

For information on your rights under the Data Protection Act 1998, please tick here

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